Monday, June 28, 2010

Macromastia-black Women




How companies abuse. (III: The Odyssey unsubscribe)
With this release we finished collecting the complaint about alleged irregularities in CATSA (Digital Plus, Sogecable). Read, read, astounding:
"To make matters worse, the campaign takes a much later time to the maximum deadline is asking the customer to call down. While asking customers to call down, it is not handled as if you are cut off even in the final moment when it was more than clear the willingness of the customer. Even if it manages to be low, often forget that not enough to remove the software package but also the form theme, that he will continue to charge to his surprise. Sometimes, the company is one that owes money to customers but then everything is different. When the company comes do not issue invoices, but to pay something incorrectly charge require all kinds of paper and certificates. After the promotions, not only called to warn them but they charge after the promotion and threatening him to pay. Do not allow customers fictitious debts, unless the person claiming account and not pay them. Promoted
Customers are divided into pro-active and reactive. For the proactive are told that they sent a letter telling them they are in a benefits plan, and debt charges. An octogenarian grandmother said "I thought it was a gift." The reagents were included directly in the benefits plan called asking if low. They indicate that your gift ended just last month after bills are issued. The company was not in contact with them, but anyway, they are charged. 50-100% remission of debt commits them to stay one more year with the company. But this commitment into reality, but legally there are led to believe by our customers themselves. Passed the first initial commitment of permanence of the contract, there is no further obligation and less verbal. But they do think so. If you know it's a lie, could have the debt forgiven and then be quietly dropped.
In short, not only charged them a call and receipts but often get no opt-out and if they refuse to continue paying will become delinquent. Then it's over politely. For clients "normal" there are all kinds of label and cringing submission. To those who called for debt, there is a lot more license to talk in any terms. There is therefore no respect for people but the money they can get. Inform client how to unsubscribe (providing alternatives such as fax, phone and e-mail - the law requires them to offer a free medium of contact and therefore have no choice but to have it -) is considered "Encourage low" and expelling the worker is paid (also on Movistar). It is curious that, during a promotion, customers are speaking with an operator and still must pay to a 902 call to file any claim or to opt for a cheaper package, tasks that could be handled without any problem that operator in that very moment but it is forbidden. Not so in the case of discharging someone or turn up to a more expensive programming package, you have to let them at that time. It is said that customers 902 numbers is the cost of a national call, and is actually more expensive, often spends one in your what economic recovery on the claim. To activate the card, which they have not asked and only benefit the company, should call a toll free number, which is that it is not.
Those who after much prodding get low, have not yet completed their headaches. Still have to endure months of hype and offers no return to the set-top device. Say they will call to collect the decoder and often do not and will reach the client a fee of 300 euros to retain the equipment and 300 more in fines. And yet there is no record of that call to tell you where to deliver the equipment occurred. They are forced to return even if no dealers and have to travel dozens of miles to dispose of the device, because nowhere is it willing to accept. Anyway, of course, that the case of single persons and elderly or sick.
precisely the decoder quality is very low, given repeated innumerable problems, and must be changed constantly paying each time the technician's travel, thus earning the company. Customers are sold a new decoder - the purchase, often, it is agreed to terms but take the cash - which happens to be owned by the client (although it has many failures) and they removed the old cable box rental. Since it is not nothing but rent is paid (and very expensive) for a unit owned, should lower the monthly fee to rent equipment failure, but not only did the monthly low but rises between 3 and 12 euros for a variety of services, however, are sold as intrinsic characteristics of the product that is purchased. The bond that once placed they are made without consulting them in money at the box office but when they go to use it has expired, it should not to be a deposit. Likewise, the drive is rented but if it breaks, the customer has to buy one to your account. The truth is that not enough for rent and what you pay for the programming, which is not enough, because they are charged for everything. For a movie or a game not only have to pay but it costs them over the phone call and one euro to the management (even if free, a promotion will cost the euro and the call, which are not told). The magazine, which is useless to phone-TV and is almost all advertising, is charged to the customer in mind. In fact, despite being a TV advertised payment and that, therefore, be free of ads, have grown increasingly more and more ads.
The new decoders are offered as high performance. It tells the operator that promise benefits (such as an expensive HDMI cable that has occurred as a selling point by the supreme leader) and then, after a long time, and protests from customers, teams are not actually that cable. The cable promised and then not included and which allegedly cost U.S. 50-100 may be purchased for 13. It also promised 160 GB and 45 pages is that you can only record 12, the rest is occupied by programs of the company, which has far less capacity than promised more than 80 hours without being paid to digital TV payment, the device is useless. Hide solution to customers after having told all the campaign as a selling point. Angry customers try to return your computer (though they have that right, they are hindered) and as incentives for workers are "installed equipment", it appears that this is misleading customers and employees themselves. You can read about "internal instructions" of the company that the client "if you want to try to stop him returning the product saying it is a sale and you can not return under any circumstances. If you insist, we will study it and you will contact us (against the law entitles consumers to return the bought within a month). "

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